Articles

Consultant’s blog: B2B survey specialists VS DIY customer surveys

Consultant’s blog: B2B survey specialists VS DIY customer surveys

May 2012A B2B research organisation needs to understand the importance and nuances of B2B relationships. more...

Perception vs. reality – where does your organisation sit? Staff survey reveals

Perception vs. reality – where does your organisation sit? Staff survey reveals

May 2012Would you say your organisation and employees are driven? Or are they passionate? Better still, are  more...

It pays to split your customers

It pays to split your customers

May 2012Customer segmentation is essential before undertaking any form of B2B customer satisfaction survey o more...

How long does a staff survey project take?

How long does a staff survey project take?

May 2012Just like managing any other project, a staff survey has many components that need to be considered. more...

Harness the power of your Employee Value Proposition

Harness the power of your Employee Value Proposition

May 2012One way of attracting new people and retaining existing talent is through the development and enhanc more...

Roadblocks to achieving a high staff survey response rate

Roadblocks to achieving a high staff survey response rate

April 2012In our experience, the following factors can influence your staff survey response rates and should b more...

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