Customer survey

Not just a customer survey

Not just a customer survey

March 2014A customer survey is a great opportunity to get closer to your customers. more...

The importance of customer surveys

The importance of customer surveys

October 2013We all know the importance of satisfying customers, but few businesses actually check whether they’r more...

Common customer survey obstacles and how to overcome them

Common customer survey obstacles and how to overcome them

August 2012Examples of customer survey obstacles that our customers often experience and how Insync Surveys hel more...

Bridge the gap between customer satisfaction and loyalty

Bridge the gap between customer satisfaction and loyalty

June 2012Businesses are fast losing faith in customer surveys because "satisfied" customers are walking away  more...

Consultant’s blog: B2B survey specialists vs DIY customer surveys

Consultant’s blog: B2B survey specialists vs DIY customer surveys

May 2012A B2B research organisation needs to understand the importance and nuances of B2B relationships. more...

It pays to split your customers

It pays to split your customers

May 2012Customer segmentation is essential before undertaking any form of B2B customer satisfaction survey o more...

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