Research paper: Lifting your practice's clinical and financial performance

October 2015

Most Practice Managers tell us that they only conduct patient feedback surveys because it is a requirement of practice accreditation. In the rush to complete the accreditation process while juggling the everyday demands of running a busy practice, they rarely find the time to reflect on the results and consider how they might improve the quality of services their practice provides.

This is a missed opportunity. Using patient feedback to guide improvements in your practice can improve the
quality of care you provide and the financial performance of your practice.

 
Lifting your practice's clinical and financial performance

This research paper, Lifting your practice's clinical and financial performance will give you the opportunity to reflect on the results obtained from 76,871 patients who have completed Insync's Patient Satisfaction Instrument (PSI) in the waiting rooms of 671 Australian  general practices.

We hope that this will help you reflect on ways you can use patient feedback to improve the performance of your practice.


Click here to download our new research paper
"Lifting your practice's clinical and financial performance"

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download Download 2015 PSI Research Paper

PATIENT FEEDBACK

To request your RACGP-accredited patient survey order form (AGPAL or GPA), please email our dedicated PSI Research Consultants at psi@insyncsurveys.com.au 
or  freecall 1800 143 733.

Download our latest fact sheet on the benefits of partnering with Insync for the patient feedback component of your accreditation.  Download the fact sheet here.