The goal of measuring safety climate is to continuously seek ways to minimise patient harm which may result from the processes of healthcare delivery. This goal mirrors a dynamic, conscious culture of safety in which actions are taken towards reducing harm or risk to the patient.
Our highly-regarded Safety Climate Survey (SCS) provides you with feedback on your hospital's safety climate as viewed by your staff across the following 6 key areas:
Clinical governance is, at its core, about being accountable for providing good, safe care. Good clinical governance makes certain there is accountability and creates a "just" culture that is able to embrace reporting and support improvement. Insync's SCS provides a means to measure and report on one very important aspect of a clinical governance framework - that of safety climate.
Development of our proprietary SCS commenced in February 2009 in response to a request from the Victorian Managed Insurance Authority (VMIA) and the Victorian Quality Council (VQC). It was piloted in 2010 at six public hospitals consisting of a mix of rural, regional and metropolitan hospitals. Since then it has been conducted in two further waves at an expanded group of hospitals in 2012 and 2014.
We have now been providing research services to the healthcare industry for well over a decade. Experienced in providing tailored research services and valuable insights into sectors such as hospital, pharmacy and a wide variety of specialist areas, we are a prominent research provider to primary healthcare organisations in Australia. Working with the VMIA and Quality Council we offer our Safety Climate Survey with two programme options:
Insync's Safety Climate Survey draws on the University of Texas' Safety Attitudes Questionnaire (SAQ). The SAQ has been adapted for use in intensive care units, operating rooms, ambulatory clinics, pharmacies, maternityand general in-patient settings. The survey measures healthcare safety within the framework of systems and contextual factors in which errors and adverse events occur. It measures the six factors, as outlined above.