Library client service
Identify major improvement
opportunities facing your library with our Library Client
Survey.
The survey, backed by consulting can improve effectiveness:
- increase service and user satisfaction
- successful applications for new buildings and renovations
- win funding for expanding and renewing collections
- pass internal and external quality audits
The survey allows you to benchmark your library's performance against more than 400,000 library user responses in our database.
Insync Surveys offers added value through thematic analysis of free text responses. This puts benchmarked data into context and gives library leaders a deeper understanding of clients' needs.
