Benchmarking board performance: 500 board reviews later

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Employee Experience

You’re a change-maker, you just need a little help to get started. We partner with you to understand your people and help create high performing teams using our proprietary framework and proven methodology.

Customer Experience

Put customers at the centre of everything you do. Our framework builds a conversation between you and your customers, patients or stakeholders, while enhancing the service you provide.

Board & Governance

The bar has never been higher. Become an exceptional board and lead with good governance with our deep expertise, professional advice and industry insights.

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Our latest insights

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Does your Community Vision need a redevelopment or review?

Explore the nuances of redeveloping or reviewing your Local Government Community Vision. Find clarity and guidance here.

Principles of employee survey action planning

Unlock the full potential of your employee survey results with exclusive insights on effective action planning principles.

What is deliberative engagement?

A relatively new term, deliberative engagement places people that are close to, or affected by, decision-making closer to those decisions. Learn more here.

12 employee engagement survey questions and why they are important

Good questions get good responses. Use our employee engagement survey questions for your next round of surveys & learn about the benefits of engaged employees.