The Patient Experience and Engagement Conference is bringing a 2-day intensive program where the new era of patient-driven and value-based healthcare will be discussed.
Hospitals who are in the top quartile for patient experience perception get better outcomes and outperform other hospitals in every performance metric (from finance to falls). Hospitals, particularly in the Asian region, are also appreciating the benefits of aligning to international quality standards, which now require patient experience metrics (such as JCI, GHA or Magnet).
Insync, in association with Press Ganey, the world leader in patient experience assessment and improvement, is proud to be a strategic sponsor of this important event - online information and registrations are available from:
The summit has assembled an impressive list of thought leaders in this field, including senior hospital executives and patient experience champions from the Asian region along with international experts. Terry Grundy, Principal of Insync, will be providing a presentation; summarising best practices from many of Insync's high performing clients such as the Cleveland Clinic, Mayo Clinic, Johns Hopkins in the USA, the Sir Run Run Shaw Hospital in China and leading Australian hospitals.