It's important to follow through on promises after an employee engagement survey to show your commitment to improving your organisation. It also shows that you value your employees' feedback; that they are being heard and that they will see improvements as a result.
Action planning turns your employee survey results into practical and manageable steps.
Encourage comments and discussion from all team members by asking open ended questions.
Decide with your team what is most important to address from the employee survey. Focus on matters that you as a manager can influence.
Decide what will be done, by whom and by when.
Improvement is a journey, not an event. Review and follow up to ensure people are completing their tasks which, in turn, should result in actual improvements in the next employee engagement survey results.
Example agenda you may wish to use
Meeting focus: Our employee engagement survey results and next steps1. Welcome
2. Review agenda and meeting objectives
3. Discussion: our employee engagement survey results
4. Next steps: action
Generate discussion among your team focusing on the engagement driver items of your employee engagement survey that are important to your organisation.
Ask your team:
Now that you have further information about particular engagement survey items, you need to decide what areas are most important to address.
Once the most important areas have been prioritised, you now need to work out a plan for action. The next step is to plan what will be done, by whom and by when. Brainstorming is an effective means of generating ideas for improvement initiatives and an essential part of the action planning process.
Action planning template
Action planning example
After you have completed your action plan which details the priority areas to be addressed, what will be done, by whom and by when, it's a good idea to conduct a review.
Incorporating review/follow up into your plan ensures commitment to action, which in turn, should result in actual improvements in subsequent survey results.
Follow up is essential to success: