Insync is featuring at the upcoming Customer Experience Summit in Sydney on 21-22 November 2018.
Insync Managing Director Tony Salvage will be hosting a round table discussing The Death of Big Data: why simplicity is genius.
Customer experience is at the very top of everyone's priority list - from the CEO to the CMO to the CIO. The emergence of new channels, new customer behaviours, new design breakthroughs, new customer expectations and new sources of customer data offer opportunities to improve the CX and deliver sustainable competitive advantage.
The business case is clearly there, but organisations across the country are still struggling to put their customer centric ideas into practice. From culture and skills sets, to the structure of your organisation, the challenges are lengthy.
The Customer Experience Summit NSW will take a fresh look on a very topical subject. The interactive agenda will support greater networking which in turn will deliver key takeaways.
The Customer Experience Summit and Employee Experience Summit are being held together at the Sydney Cricket Ground on 21 and 22 November 2018.
Click here to learn more.