Patient surveys

Patient Satisfaction Survey

Our Patient Satisfaction Instrument (PSI) was developed in Australia in consultation with Australian practice managers, GPs and patients. It has since been approved by the Royal Australian College of General Practioners (RACGP) as one of the preferred accreditation tools for measuring patient satisfaction. It provides a comprehensive understanding of patient views of a practice. It also shows how the practice performs against other practice results in our vast database. This provides a practice with a list of priorities and suggestions on how to improve those aspects of a general practice.

Insync is proud to be the Preferred Research Partner of the Australian Association of Practice Management (AAPM).

 

 AAPM

 
 

Download our published article, The Benefits of Patient Feedback, which appeared in Issue 4 (2014) of 'The Practice Manager' - the official publication of the Australian Association of Practice Management AAPM). Download the published article here.

             PSI article

PATIENT FEEDBACK

To request your RACGP-accredited patient survey order form, email our PSI Research Consultants at psi@insyncsurveys.com.au 
or  freecall 1800 143 733.

Download our latest fact sheet on the benefits of partnering with Insync for the patient feedback component of your accreditation.  Download the fact sheet here.
 

Download our latest research paper Lifting your practice's clinical and financial performance  here.

   PSI research paper


SAFETY CLIMATE SURVEY

For more information on how to minimise patient harm in the hospital environment, email one of our Safety Climate Consultants at info@insyncsurveys.com.au or contact us on(03) 9909 9209.

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